Personal Data Protection

Tajir365 Privacy Policy – Your Information Security Is Our Priority

Tajir365 respects the privacy of every member and is committed to protecting your personal data at all times. This document clearly explains how we collect, process, store and protect your information in accordance with international data protection best practices.

Updated: 1 January 2026
Version 2.4
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Tajir365's Six Privacy Principles

Privacy is more than a written policy — it is a core value that shapes how we handle every aspect of your data at tajir365.

Minimum Data Collection

Tajir365 only collects data that is strictly necessary for the defined purposes. We do not collect information irrelevant to the services you use — we always uphold the principle of "only what is necessary".

No Sale of Data to Third Parties

Your personal data has never been and will never be sold, rented, or shared with third parties for commercial purposes. Your information belongs to you — we are merely its custodian.

High-Level Data Encryption

All data transmitted between your device and tajir365 servers is protected by 256-bit SSL encryption. Stored sensitive data is also encrypted using the latest industry standards to prevent unauthorised access.

Full Control in Your Hands

You have the right to access, correct, transfer, or request deletion of your personal data at any time. Our Data Protection Team is ready to process your request within 14 business days.

Clear Retention Period

Your data is not stored indefinitely without reason. tajir365 sets clear retention periods for each data category, and data will be securely deleted or anonymised once it is no longer needed.

Immediate Breach Notification

In the event of any security incident involving your data, tajir365 will notify you within 72 hours via your registered email, along with the steps that have been and will be taken to resolve the issue.

Important Note: This Privacy Policy applies to all users of the tajir365 platform, including the tajir365.onl website and our official mobile app. By using our services, you agree to how we handle your personal data as described in this document.

1

Introduction

Tajir365 ("we", "our platform") is an online gaming platform operating under a valid licence and fully committed to protecting the privacy of every individual who uses our services. We understand that your trust is our most valuable asset, and that trust can only be maintained through complete transparency in how we handle your personal data.

This Privacy Policy is prepared in accordance with international data protection best practices and aims to provide you with a clear and comprehensive overview of all aspects related to the collection, processing, storage, and protection of your personal data on the tajir365 platform.

We encourage you to read this document thoroughly. Should any section be unclear or require further clarification, our Data Protection Team is always on hand to assist you through the available support channels.

2

Personal Data We Collect

Tajir365 collects personal data from you in several circumstances: during account registration, during platform use, during the identity verification (KYC) process, and when you contact our support team. The following are the categories of data we collect:

Data Category Examples of Information Purpose of Collection
Identity Data Full name, date of birth, identification card number Identity verification (KYC), legal compliance
Contact Data Email address, phone number, residential address Account communications, 2FA verification, notifications
Financial Data Bank account details, deposit and withdrawal transaction records Payment processing, fraud prevention
Usage Data Gaming history, wagering activity, game preferences Service improvement, responsible gaming compliance
Technical Data IP address, device type, web browser, general location Account security, fraud detection, analytics
Communication Data Support chat records, emails sent to tajir365 Issue resolution, service quality assurance

Minimum Data Principle: tajir365 only collects data that is strictly necessary for the stated purposes. We do not collect special categories of data such as health information, religious beliefs or political views unless required by applicable law.

3

How Your Personal Data Is Used

The personal data we collect is used solely for legitimate, pre-defined purposes. We do not use your data for any other purpose without notifying you first and obtaining your consent where required. The following are the primary purposes for which data is used at tajir365:

  • Create and manage your member account securely on the platform
  • Process your deposits and fund withdrawals efficiently and securely
  • Carry out identity verification (KYC) processes as required by regulations
  • Send important notifications related to your account, transactions, and security
  • Detect and prevent fraud, money laundering, and suspicious activities
  • Personalise your experience on the platform, including relevant game recommendations
  • Analyse usage patterns to improve platform services and features
  • Comply with legal obligations and regulations applicable to platform operations
  • Manage VIP programmes and promotional offers tailored to your profile
  • Assess gaming risk and ensure compliance with responsible gaming policies

All data processing is carried out on a lawful basis — whether for the fulfilment of a contract, legal obligation, legitimate interests of tajir365, or consent explicitly given by you.

4

Data Sharing With Third Parties

Tajir365 does not sell, rent or disclose your personal data to third parties for marketing purposes. However, in the course of operating the platform, we work with select and trusted categories of third parties where limited data sharing may occur:

  • Payment service providers — to process your deposits and withdrawals securely via DuitNow, FPX, TnG eWallet and other supported methods
  • KYC service providers — to verify member identity in compliance with anti-money laundering requirements
  • Cloud service providers — for secure data hosting with strict security standards
  • Platform analytics providers — to understand usage patterns and improve platform performance
  • Legal authorities — where required by a court order or valid official investigation

All third parties working with tajir365 are required to meet data protection standards equal to or higher than our own policy. Contractually binding data processing agreements are signed with every third-party partner.

Cross-Border Data Transfers: Some of our service providers may operate outside Malaysia. In such cases, data transfers are carried out with appropriate safeguards, including standard contractual clauses that ensure your data remains protected at all times.

5

Data Security Measures

The security of your personal data is tajir365's absolute top priority. We continuously invest in the latest security infrastructure and adopt a layered security approach to ensure your data is always protected against unauthorised access, loss, or breach.

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers
  • Encryption of sensitive data stored in databases using the AES-256 algorithm
  • Intrusion detection (IDS) and prevention (IPS) systems operating 24/7
  • Two-factor authentication (2FA) is available and encouraged for all member accounts
  • Strict internal access controls — only authorised staff may access member data
  • Regular security audits by independent third parties to identify and address vulnerabilities
  • Mandatory cybersecurity training programme for all tajir365 staff
  • A comprehensive incident response plan to address any breach swiftly

Security Certificate: tajir365's infrastructure meets recognised industry security standards. Our systems undergo regular penetration testing to ensure there are no vulnerabilities that could be exploited by unauthorised parties.

6

Cookies and Tracking Technologies

Tajir365 uses cookies and similar tracking technologies to enhance the user experience, analyse website traffic and ensure the platform functions smoothly. The following are the types of cookies we use:

  • Essential Cookies — required for core platform functions such as login, session management and security. Cannot be disabled as it is critical to platform operations
  • Performance Cookies — collects information on how you use the platform to help us improve it. All data is collected in aggregated and anonymised form
  • Functional Cookies — allows the platform to remember your preferences such as language, currency and display settings to deliver a more personalised experience
  • Analytics Cookies — helps us understand overall usage patterns to make data-driven decisions in improving our services

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect certain functions of the tajir365 platform. For more information on managing cookies, please refer to your web browser's help guide.

7

Your Rights as a Data Subject

As a tajir365 member, you have certain rights regarding the personal data we hold about you. We fully respect and facilitate the exercise of these rights:

Right to Access

You have the right to obtain a copy of the personal data we hold about you, including information on how it is used.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction at no charge.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.

Right to Object

You may object to the processing of your personal data for specific purposes such as direct marketing at any time.

Right to Restrict Processing

In certain circumstances, you may request a temporary restriction on the processing of your data while a matter is under investigation.

To exercise any of the rights above, please contact the tajir365 Data Protection team via Live Chat or our support email. We will process your request within 14 business days from the date of receipt.

8

Data Retention Period

Tajir365 retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with applicable legal obligations. The following are our general data retention guidelines:

  • Active account data — retained for the duration your account remains active and in use
  • Financial transaction records — retained for a minimum of seven (7) years in line with financial compliance requirements
  • KYC Documents — retained for five (5) years after account closure or last verification
  • Support communication logs — retained for three (3) years for reference and quality assurance purposes
  • Analytics and system log data — retained for two (2) years in aggregated and anonymised form
  • Marketing data — retained until you withdraw consent or request deletion

Once the retention period expires, data will be securely deleted or fully anonymised in accordance with tajir365's established data disposal procedures.

9

Changes to This Privacy Policy

Tajir365 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. Any material changes to this policy will be clearly displayed on this page with a new effective date.

We will endeavour to notify you of significant changes via your registered email or in-platform notifications at least 14 days before the changes take effect. Continued use of the tajir365 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

Our Recommendation: We encourage you to review this Privacy Policy page regularly — at least once every three months — to ensure you are always up to date with how we handle your personal data.

10

Contact Our Data Protection Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. The tajir365 Data Protection Team is committed to providing a prompt and satisfactory response to every enquiry.

  • Live Chat 24/7 — the fastest way to get immediate assistance regarding your account privacy
  • Support email[email protected] for more detailed written enquiries
  • Response time — we aim to respond to all enquiries within 48 business hours
  • Formal request — for data rights exercise requests, the full process is completed within 14 business days

We value your feedback and continuously strive to improve our privacy practices based on input received from members. Your trust in tajir365 is something we take seriously and uphold with a full sense of responsibility.

🔒

Your Data Is Safe at tajir365

Enjoy a safe and entertaining gaming experience with full confidence that your privacy is always protected. Join over 500,000 Malaysia members who trust tajir365 as their online gaming platform of choice.

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